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The Geek Squad is One of My Prized Assets



I made the decision two or three years ago to add a solid-state drive to my computer as my C//: drive in order for my computer to process information faster. I bought a 256 GB  Solid State Drive (SSD) and thought that would be as large as I would ever need. In the last year or so I discovered that it seemed my SSD drive was beginning to develop and I was beginning to try to find ways of getting rid of information on it.


In the last 90 days I was struggling with that and last week I finally gave in and called my IT department (i.e. the Geek Squad) to see if they could help me. I got Agent Bradley who was a great choice. I had seen some things on the web that indicated I could move applications from a C:// Drive to my hard drive to free up my drive. The Windows 10 set up is such that the C:// Drive contains the Windows operating system and my programs.


Prior to calling the Geek Squad, I did research about moving those programs over to hard drive in videos about being able to do it but it appeared a little sketchy to me. Hence my calling the Geek Squad to find out if that could be done. Agent Bradley understood what I was asking him and was able to explain why that is not a good idea in as much as moving the wrong files could mess up Windows. I’m pretty techy but by no means an expert on the Windows 10 operating system.


What Agent Bradley did was run a proprietary Geek Squad application and go through my SSD and identify files that can be safely moved to the hard drive. I have a friend so there’s a lot of room on it for expansion. He went over with me, section by section, which files could be moved without impacting Windows and causing a disruption or breakage. It was like watching a maestro at work and discussing with him how he’s does what he does.

This is all done on a chat application that the Geek Squad provides. Personally, I don’t like chat applications because I’m such a slow typist and I make a lot of typing errors but, with Agent Bradley it was easy to do. So I was able to gain 60 gigs of storage on my C:// Drive as opposed to watching my computer die. My computer now has at least another year of life.


The Geek Squad is a wholly-owned subsidiary of Best Buy whose headquarters is located in Richfield Minnesota just a few miles from where I live. It was founded by Robert Stephens on June 16, 1994. Stevens is an outside the box thinking genius who has his employees wearing geeky uniforms and driving Volkswagen beetles. What’s crazy is it works! And the Geek Squad gives Best Buy a leg up on its greatest competitor Amazon. I love both the companies i.e. Amazon and Best Buy.


I bought my 4K television set, the 4K DVD player, my Nest smart thermostat, and cool Wi-Fi and Bluetooth enabled car stereo in my son’s Audi at Best Buy and have warranties and included repair contracts.


I have a Total Tech Support contract with a Geek Squad which makes available maintenance agreements at a very reduced cost for appliances, computing which I’ve talked about, connected car, home theater, and last but not least gaming consoles all included at Best Buy.


You may think of Minnesota as flyover country but here’s a list of retail companies headquartered in Minneapolis-St. Paul: UnitedHealth Group, Target, Best Buy, CHS Inc., 3M, U.S. Bancorp, Supervalu, General Mills, Ecolab, Land O Lakes, Ameriprise Financial, Xcel Energy, Hormel, Thrivent Financial, The Mosaic Company, Securian Financial Group, Patterson Companies, Polaris Industries, Fastenal, Toro, Donaldson Company, H. B. Fuller, Federated Mutual Insurance, Deluxe Corp. and last but not least the world’s largest private corporation, Cargill Corporation.


Minnesota does know something about buying, manufacturing, and selling retail products.


Enough about Minnesota, and back to the Geek Squad, it also has an international presence in Puerto Rico, Canada, and the Netherlands. It also has a hybrid presence in the United Kingdom as a joint venture with Carphone Warehouse, where it provides both on-site and remote access services in greater London, the home counties, the South Coast in North West areas of England. In the United States there are approximately 20,000 employees and I have no idea how many internationally.


For a low-profile company it’s a pretty big and pervasive organization.